Vendor Accreditation Process

STEP 1:  The Vendor Applicant downloads and completes a Self-Assessment to ensure their readiness to apply.  

STEP 2: The Vendor Applicant contacts the ACCT Program Manager to request a copy of the current application.

STEP 3: The Vendor Applicant submits the completed application, along with the application fee, to the Program Manager.

STEP 4: The Program Manager signs and dates the application as received. A copy of the application will be made available to the Vendor Applicant. Completed applications are valid for one (1) year from the date of submission. If the application period expires, the Applicant must re-apply.

STEP 5: The ACCT Program Manager will assign an Applicant Liaison to the Applicant Vendor. 

STEP 6: The Vendor Applicant sets up a file-sharing program to make documents available to the necessary parties. The Vendor Applicant grants access to the Applicant Liaison and the ACCT Program Manager after receipt of the application and before the review. The applicant shall grant access to the Vendor Auditor once the Vendor Auditor is assigned. Following the completion of the audit, the Vendor Applicant will remove the parties' access rights. ACCT shall only retain the final review report.  Additional in-person day(s) will be added to the audit at the Vendor Applicant's expense if the Vendor Applicant does not wish to share documentation digitally before the review.

STEP 7: The Program Manager and the Applicant Liaison review the application and documents for completeness. If an application is incomplete or clarity is required, the Applicant Liaison may request additional information.

STEP 8: When the application and documents are ready, the Program Manager assigns a Vendor Auditor.

STEP 9: The Applicant Liaison, Vendor Auditor, and Vendor Applicant will work together to schedule the site visit. This will be confirmed with the Program Manager as soon as the dates are known. A day-to-day schedule will be provided 30 business days prior to the on-site audit.

STEP 10: On-site audit occurs, and the Audit Reports are finalized and sent to the Program Manager.

STEP 11: The ACCT Program Manager and Applicant Liaison review the report for comments and identity priorities.

STEP 12: Should priorities be assigned, the vendor applicant will follow the associated timelines to rectify any issues identified during the audit.

STEP 12: Once the submitted report(s) and priorities are determined to be complete and meet all requirements, the Program Manager and Applicant Liaison will brief assisting volunteers, who will ratify the accreditation approval. 

STEP 13: The ACCT Program Manager will generate approval documents and inform the vendor applicant of their accreditation. If it is determined that the Vendor Applicant does not sufficiently meet Program requirements and prerequisites, the Program Manager will advise the Vendor Applicant in writing of the reasons for its denied accreditation. Vendor Applicants that have their application denied may file for an appeal within 30 days of receiving the denied accreditation letter.

Application Timeline

In general, the application and review process can take 8-12 months to complete.  The following timelines are estimates only.

Event/Task

Estimated Time Frame*

Confirmation of receipt of application

5 business days

Application review by the ACCT Program Manager

15 business days

Questions or requests for additional information; this process is repeated until concerns are satisfied

20 business days

List of proposed auditors submitted to the applicant 

10 business days

Finalize auditors, conflict of interest post documentation for auditors

20 business days

Document Review completed by Auditor

20 business days

Schedule site Audit

60 business days

On-Site Audit complete and report submitted to ACCT

30 business days

Questions and requests for additional information; this process is repeated until concerns are satisfied

30 business days

Final review by ACCT for decision

30 business days

If it is determined the Applicant does not meet the criteria for becoming Accredited at the present time, the Applicant can reapply after 12 months from notification of the final determination.

Applicant Representation  

Applicants shall not present themselves as “in process” through any marketing material, advertisements, presentations, etc., until ACCT officially approves their accreditation status. The usage of the ACCT Accredited Vendor Logo is strictly forbidden by Applicants until the ACCT has issued final accreditation approval.

Extensions 

Extensions and waivers to Program requirements may be considered on a case-by-case basis. Determinations shall be made at the discretion of the ACCT Program Manager, who may consult applicable volunteer groups.

Withdrawal of Application  

The Owner/Principal of the Applicant Vendor may withdraw their application without prejudice at any time before the Program Manager takes final action to grant or refuse accreditation to an Applicant Vendor.